What is the standard warranty for your electric forklifts?
The maximum standard warranty on equipment is 12 months or 2000 operating hours, whichever comes first.
How do you ensure product quality?
We focus on producing high-quality products using thick materials and durable core components. Each product is market-verified to ensure a low failure rate.
Can I request customized features or branding?
Yes, we provide various customization services including color, logo, body size, and specific functional modifications to meet your operational needs.
What is the typical lead time for an order?
Usually, the production time is 15-20 working days after the receipt of the advance payment.
Which battery type is better for my needs?
Lead-acid batteries are cost-effective for standard use, while Lithium batteries offer faster charging and zero maintenance for high-intensity multi-shift operations.
Is the forklift suitable for outdoor use?
Our forklifts come with an IP54/IPX4 waterproof grade, making them capable of handling light rain and outdoor environments, though indoor storage is recommended.