Frequently Asked Questions
Q1: What is the continuous working time for the electric forklift series?
The continuous working time is approximately 3-6 hours, depending on the battery volume and intensity of work.
Q2: How long does it take to fully charge the battery?
It typically takes 3 to 6 hours to charge the battery to its full capacity using the standard charger.
Q3: What are the specifications of the included charger?
We provide chargers compatible with 48V 500Ah Lead-acid batteries. The power plug can be customized to USA, UK, Australia, or European standards.
Q4: Do you provide customized or OEM/ODM products?
Yes, we have professional experience in developing warehouse logistics equipment since 1985 and can provide OEM services for major global brands.
Q5: What is the warranty period for this forklift?
We provide a one-year warranty. During this period, wearing parts damaged by non-human factors are replaced free of charge.
Q6: What safety features are integrated into the FB25R model?
The model includes a low gravity center design, emergency fault codes on the display, an intelligent buffering system for the mast, and full LED safety lighting.