Frequently Asked Questions
Q1: How long is the warranty for the electric forklift?
We provide a warranty of 12 months or 1000 hours for the entire machine, starting from the on-board time.
Q2: What is the typical delivery time?
Standard production time is usually 15-20 days after receiving the advance payment. Some standard models may be available in stock for immediate delivery.
Q3: Do you offer customized, OEM, or ODM products?
Yes, we provide customized products based on your specific requirements. Both OEM and ODM services are fully supported.
Q4: Can we choose a specific color for our forklift?
Absolutely. You can request a custom color by simply providing us with the relevant RAL color code.
Q5: What are the available lift height options?
The lift height ranges from 3000mm up to 6000mm, with options for 2-stage or 3-stage masts to suit different warehouse requirements.
Q6: What maintenance features does the battery system have?
The forklifts feature easy battery access from both the top and side. Additionally, an automatic battery water replenishment system is available as an option to simplify maintenance.