Frequently Asked Questions
Q1: What is the maximum load capacity of this electric pallet truck?
A: The EPT-20E model has a rated loading capacity of 2000kg.
Q2: How long does it take to fully charge the battery?
A: The battery requires approximately 2.5 hours for a full charge, providing more than 3 hours of working time.
Q3: Is this pallet truck suitable for use in narrow spaces?
A: Yes, it features a "button walk straight" function specifically designed for stable movement through narrow aisles.
Q4: Does it have any safety features for new operators?
A: Yes, it includes a "tortoise button" which limits the vehicle to a slow speed, making it safer for beginners.
Q5: What kind of pump system does the truck use?
A: It is equipped with a high-quality Swiss Bucher pump station for more stable and efficient lifting operations.
Q6: How can I identify technical issues with the truck?
A: The unit comes with an integrated error code displayer that shows diagnostic information for easy troubleshooting.