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Quality & Certifications
We are a high-tech enterprise integrating research, manufacture, and marketing. Our primary focus is on material handling equipment, including electric pallet trucks, electric stackers, and forklift trucks. Our manufacturing processes are controlled under ISO9001:2000 systems and our products have granted CE, GS, and TUV approvals. With experienced engineers and a robust technical foundation, we provide reliable solutions specifically designed for diverse industrial needs.
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Frequently Asked Questions
Q1: How long is the warranty period?
We provide a 12-month or 1000-hour warranty for the entire machine, starting from the on-board time.
Q2: What is the typical delivery time?
The standard production time is 15-20 days after receiving the advanced payment. Stock items can be delivered immediately.
Q3: How long can the electric series stackers work continuously?
The continuous working time is approximately 3-6 hours depending on the battery volume. Recharging usually takes 8-12 hours with an automatic shut-off feature.
Q4: Do you offer customized OEM or ODM products?
Yes, we can provide customized products per your request. Both OEM and ODM projects are accepted for non-standard equipment.
Q5: What are the charger specifications?
Chargers are available in 110V, 220V, 240V, 380V, and 415V (1 or 3 phases, 50/60Hz) with various international plug standards.
Q6: Can I request a specific color for the machine?
Yes, we can customize the color. You simply need to provide us with the relevant RAL color code.