❓ Frequently Asked Questions
1. How can I buy replacement parts if the equipment breaks down?
The lift uses common hardware parts. You can purchase them at your local hardware market or forklift parts shop. We also provide express shipping for specific parts.
2. What is the MOQ (Minimum Order Quantity)?
The MOQ is 1 unit. However, larger orders may qualify for better terms.
3. What kind of quality guarantee do you offer?
We offer a one-year (12 months) quality guarantee. Parts for replacement are sent free of charge within this period.
4. Can you provide customized solutions (OEM/ODM)?
Yes, we can customize lifting capacity, lift height, platform size, color, logo, and manuals to meet your specific requirements.
5. What is the typical delivery time?
Delivery usually takes 15 to 20 days after the down payment is received.
6. How is the quality controlled before shipping?
We perform 100% inspection three times before the products are shipped to ensure safety and durability.