Operating with the purpose of making handling more reliable, we integrate production, sales, and service to provide comprehensive equipment and internal logistics system solutions. Our facilities cover 220,000 square meters, supporting a full range of pallet forklifts, electric stackers, and electric forklifts, providing professional services and customized engineering.
Q1: How long is the warranty for the products?
We provide a warranty of 12 months or 1000 hours, whichever comes first, starting from the date of shipment.
Q2: What is the typical delivery time?
Standard products are often in stock for immediate delivery. Typically, production takes 15-20 days after receiving the advance payment.
Q3: How long is the continuous working time for electric forklifts?
Continuous working time is approximately 3-6 hours depending on battery capacity. A full charge usually takes 8-12 hours via our automatic charging systems.
Q4: Are customized, OEM, or ODM products available?
Yes, we provide products customized to your requirements. Both OEM and ODM options are available with extensive experience in non-standard production.
Q5: What charger specifications are supported?
Chargers support 110V, 220V, 240V, 380V, and 415V (single or three-phase, 50/60Hz). Plugs can be customized to USA, UK, Australia, or European standards.
Q6: Can we request a specific color for the machinery?
Yes, we can accommodate requests for specific colors to match your company branding or preferences.